Prerequisites: there is no time in position requirements for this certification.
Exam: the certification exam consist of thirty multiple-choice questions and candidates must pass the exam with a score of 70% or higher to obtain the restaurant server certification.
Topics:
- Food Service Safety
- Handling Restaurant Menus
- Responsible Alcohol Service
- Setting up Side stations
- Handling Trays and Tubs
- Handling Glassware
- Handling Dishware
- Handling Cutlery
- Handling  Linen
- Handling Salt and Pepper Shakers and Grinders
- Handling Sugar Caddies
- Handling Condiments
- Set Placemats and Tablecloth
- Set Place Setting
- Set the Center of the Table
- Use Linen Hampers
- Handle Trash Cans
- Prepare Juices
- Prepare Lemons and Garnishes
- Stock Ice
- Tend Hot Beverage Stations
- Maintain Water and Iced Tea Stations
- Tend Dish Breakdown Station
- Check Station
- Pre-Meal Meeting
- Take Restaurant Reservations
- Follow the Sequence of Service
- Anticipate Guests’ Needs
- Seat Guests
- Take Orders
- Process Beverage Orders
- Serve Drink Orders
- Process Food Orders
- Serve Bread and Butter
- Serve Food Orders
- Serve Coffee and tea
- Check Back With Guests
- Maintain and Clear Tables
- Sell After-Dinner Items
- Prepare Takeout Orders
- Present Check and Process Payment
- Clear and Reset the Table