Van Rental Terms & Conditions – Belize Ground Shuttle
Please review the following Terms & Conditions carefully before confirming your booking with Belize Ground Shuttle. These terms are designed to ensure a safe, transparent, and enjoyable rental experience for all parties.
1. Rental Eligibility
The renter must be at least 21 years of age and provide valid identification and booking details.
All rentals include a designated driver provided by Belize Ground Shuttle. No self-driving is permitted.
2. Rental Period
The rental period begins at the agreed pickup date and time and ends upon return of the vehicle.
Extensions or early returns must be approved in advance and may be subject to additional charges.
3. Vehicle Use
The vehicle is to be used strictly for tourism and travel purposes.
Travel is limited to properly maintained roads within Belize.
Cross-border travel is strictly prohibited.
4. Driver Policy
Only the assigned driver from Belize Ground Shuttle is authorized to operate the vehicle.
For overnight or multi-day rentals, the renter agrees to provide: Suitable lodging (minimum one bed per driver)
At least two meals per day
5. Rental Rates & Payment
Rental rate: $250 USD per day
Full or partial payment may be required in advance to confirm the booking.
Accepted payment methods will be communicated at the time of booking.
6. Security Deposit
A refundable $250 USD security deposit is required prior to rental.
The deposit may be held on a credit card.
Deductions may be made for: Vehicle damage not covered by insurance
Missing fuel upon return
Excessive cleaning or misuse
7. Fuel Policy
The vehicle is provided with a full tank of fuel.
The renter is responsible for fuel during the rental period.
The vehicle must be returned with a full tank, or refueling costs will be deducted from the deposit.
8. Insurance & Liability
The rental includes third-party/comprehensive insurance, subject to policy limitations.
The renter is responsible for: Any damages not covered by insurance
Negligence or misuse of the vehicle
Belize Ground Shuttle is not liable for loss of personal belongings left in the vehicle.
9. Fines & Violations
The renter is fully responsible for any traffic violations, parking tickets, or legal infractions incurred during the rental period.
10. Vehicle Condition
The vehicle is provided in good working condition.
Any pre-existing damage will be documented prior to rental.
The renter agrees to return the vehicle in the same condition, excluding normal wear and tear.
11. Cancellations & Refunds
Cancellation policies will be communicated at the time of booking.
Refund eligibility may depend on notice period and circumstances.
12. Indemnification
The renter agrees to indemnify and hold harmless Belize Ground Shuttle from any claims, damages, or liabilities arising from the use of the rental vehicle.
13. Governing Law
These Terms & Conditions are governed by the laws of Belize.
Any disputes will be resolved under Belizean jurisdiction.
14. Agreement Acceptance
By confirming a booking, the renter acknowledges and agrees to all Terms & Conditions outlined above.
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Belize Ground Shuttle Terms and Conditions
Thank you for choosing Belize Ground Shuttle for your ground shuttle needs! These Terms and Conditions govern your use of our services and apply to all reservations made through our website, phone, or email. By making a reservation, you agree to be bound by these Terms.
Payment:
Full payment is required at the time of booking, (3% bank processing fee appplicable to all online transactions). We accept the following payment methods:
1. Credit Card (Visa, Mastercard, American Express)
2. Debit card
3. Local bank instand fund transfers (Locals)
Standard Cancellations and Rescheduling Policy
Cancellation Policy:
- Full Refund (minus 3% credit card fee): Cancellations made 48 hours or more before departure time.
- Partial Refund (70% + 3% credit card fee): Cancellations made within 48 hours or less before departure time.
No Refund: Cancellations made within 12 hours or same day of departure time (Applicable to no-shows.)
Rescheduling Policy:
- Rescheduling requests generally require a minimum of 24-12 hours notice.
- No additional fees apply for rescheduling to a different time on the same day once you paid the guaranteed shared rate for your group.
- Rescheduling to a different date will be considered on a case-by-case basis. An additional fee may apply depending on availability.
Disclaimer
- Unexpected delays: We strive to provide a safe and reliable service. However, we are not liable for delays caused by factors beyond our control, such as traffic congestion, weather conditions ect.
- Disruptive or abusive passengers: We reserve the right to refuse service to any passenger who is disruptive, intoxicated, or poses a safety risk. You are not qualified for a refund once service is refused.
- Natural Disasters or Illness: If your travel plans are affected by a natural disaster or illness, we understand the need for flexibility. To qualify for rescheduling or a refund, please notify us at least 12 hours before your scheduled departure.
- Refund Timeframe: A refund takes 3-10 business days to reflect on the original form or payment.
- No Shows: Passengers who don’t notify us at least 2 hours before their scheduled pick-up or are 15+ minutes late without notifying us.
Contact Us
For any questions or concerns regarding these Terms, please contact us at +501 671-6390 or support@belizing.com.